SHIPPING POLICY

We ship for free on all orders within The US! (we are hoping to ship international soon, but not yet!) We don't like hidden fees so the price you see is what you get and it includes shipping!

Shipping is done Via USPS First Class Mail (2-5 day shipping) or for physically large items USPS ground (2-8 day shipping).

Standard order processing time is 2-5 business days.

*If you are purchasing a product that just went viral on TikTok or Instagram this may be extended up to 7 business days, but we do our best to keep processing times low! (just remember we are a one woman show!)

If an item arrives damaged, save your packaging in case in must be shipped back, and take a photo ASAP (we require photos for returns and insurance!)

RETURN POLICY

- your product arrives damaged, save the packaging and send us a photo (via email, instagram, or facebook). Sometimes packages are not handled with care, it happens but we will get it fixed and replaced right away! *Sometimes we may ask you to pack and ship back the item which is why we ask you to save your packaging (we will send you the label!). This information must be sent within 7 days of delivery confirmation to receive a replacement.

- if your item breaks in use within 14 days from delivery confirmation, send us a photo of the item for a replacement, refund, or store credit. We may ask for the item to be shipped back to us, if so we will provide a shipping label and your choice of compensation will be completed upon its arrival back to us!

PAYMENT METHOD

All online payment methods available are shown at checkout. 

Payment menthods accepted in person at markets/vendor events include: cash, credit/debit, apple pay, samsung pay, and google pay.

WHOLESALE INQUIRIES

We just got accepted to Faire! WOOO!

You can shop wholesale through our direct link oakshorecollective.faire.com

or by completing a wholesale inquiry on the "for businesses" page!